For orders below 50,000 PKR, 100% payment in advance is required.
For orders above 50,000 PKR, 50% payment is required in advance and the remaining 50% before delivery.
If the balance payment is not cleared within 10 days, the ready article will be sold without any refund.
Shipping & Delivery
Shipping charges will be calculated at checkout based on your location and the weight of the outfit.
Within Pakistan, shipping charges will vary depending on the city.
International shipping charges will be shared at the time of delivery.
Any duties or customs fees charged by the destination country will be the client’s responsibility.
Delivery may vary 4-5 working days in extreme cases.
Deliveries may be postponed or suspended without notice to clients at any time when circumstances are controlled by the Government due to a natural mishap, disaster, or abnormal country conditions.
Making Time
General making time for formal articles is 3 to 4 working weeks.
General making time for bridals is 7 to 8 working weeks.
Order Cancellation
Orders can be cancelled within 48 hours of placing the order.
No cancellations will be accepted after this 48-hour period.
Refund
In case of order cancellation, the refundable amount will be processed and credited to the client within 1 to 2 weeks.
Claims & Exchange
Any claim related to a damaged article, size issue, or non-receipt of an article will be accepted within 7 days of receiving the article.
Claims and exchanges will only be accepted if the article is unworn and unused.
A measurement variation of up to 1 inch is considered within our standard tailoring tolerance and is not eligible for a claim or exchange, but it can be altered.
